TRAVEL INFORMATION-COVID19

CoVid-19 Update
August 2020


Considering the health & safety of our guests and staff as our top priority, we assure you that our integrated Health and Safety plan foresees all measures, specifications and procedures across all hotel departments to address the new COVID-19 and any disease that can be transmitted in the community, in accordance to the World Health Organisation, the Greek Ministry of Health and local authorities.

The following measures have been taken:
  • Strict compliance with the latest national guidelines
  • Intensified cleaning & disinfection procedures across all high volume touchpoints & guestrooms. Entrance of staff in guests' rooms has been restricted for safety reasons. Therefore, towels are replaced every two days, bed linen every three days, unless requested by guests. Bathroom cleaning & garbage removal performed daily
  • Check-in time is at 15:00, check-out time is at 11:00, due to deep cleaning & disinfecting of rooms prior to arrival  
  • Disinfectant dispensers for guests in public areas
  • High standards of food safety – HACCP procedures
  • F&B Outlets will operate with social distance measures and intensified food safety processes. All servings will be handled by members of our staff according to national guidelines (individual portions, food servers etc.)
  • Social distancing specifications in pool area. Sanitation is provided to our sunbeds regularly.
  • Simple & fast check-in / check – out procedures. Paperless and speedy check in process with the use of iPads.
  • Doctor on call 24/7 to provide special care to our guests
  • Ongoing and constant training for our compliant staff
Please be advised that measures taken by the Greek Health Authorities are updated constantly, you can follow the latest updates here.

Respected guests are strongly requested to follow all necessary precautions and comply with the rules stated above in order to preserve public health.


Cancellations for online bookings

If you have booked directly via diamondcollectionhotels.gr or any OTA’S website and your travel has been impacted by the COVID-19 virus, please contact your hotel by replying to the confirmation email of your reservation. Diamond Collection Hotels have applied modififications on the cancelllation policy in order not to affect your holidays for summer 2020.
Tripadvisor
Diamond Boutique Hotel
Pamfylon Street Kos Town Greece 85300
T. +30 22420 26130
F. +30 22420 49460
E. info@diamondhotel.gr
Trip bravo
FOLLOW US
Green Key
Bike friendly
Greece safe
© 2020 Diamond Boutique Hotel. All rights reserved. MHTE: 11143K122K0512001 } Privacy Policy